Our terms of use
These terms and conditions ("Terms") govern the relationship between Digital Crew Ltd (trading as TechDay) and
any user ("Client") engaging with our services. By using TechDay's content services, visiting our websites, or
interacting with our employees in any format, you agree to be bound by these Terms.
For website visitors
TechDay collects personal information like your name, email, and contact details when you engage with our
services, such as signing up for newsletters or events.
Non-personal data, like your IP address and browsing activity, may also be collected through cookies to
improve our website and services.
TechDay may share anonymised visitor data with clients for campaign performance monitoring and the marketing
of our services. No personally identifiable information will be shared without explicit consent.
This policy applies only to TechDay's platforms and excludes third-party sites or services.
Content licensing, automated access, and AI systems
TechDay content is made available for personal, non-commercial reading unless we have agreed otherwise in
writing.
You may not use any automated device, tool, bot, crawler, scraper, or process to data mine, scrape, copy,
archive, cache, extract, or otherwise collect TechDay content without our prior written permission.
Prohibited uses include text and data mining, training or developing software, machine learning systems,
artificial intelligence systems, or large language models, creating or supplying datasets containing our
content, and any commercial use of our content without a licence.
Our robots.txt file gives additional machine-readable instructions for automated systems. Those instructions
do not grant any licence to use our content and do not limit these Terms.
To discuss licensing, syndication, archival access, AI use, or other commercial use of TechDay content,
please contact us here.
For those submitting announcements
TechDay retains ownership of all unpaid / earned content.
Corrections will be limited to important factual errors or mistakes made by our team.
For paying clients
Content services
TechDay provides content creation and distribution services tailored to client needs. Details of the
specific deliverables will be outlined in individual quotations.
Ownership of content deliverables will be transferred to the Client upon full payment unless otherwise
agreed in writing. TechDay retains ownership of any proprietary templates, tools, or methodologies used in
content creation.
Clients will have the opportunity to review and approve content drafts within specified timelines, typically
five business days. Failure to provide feedback within this timeframe will be deemed as approval.
Each project includes up to two rounds of revisions unless stated otherwise. Additional revisions will incur
fees, which will be communicated before commencement.
TechDay commits to delivering content within agreed-upon timelines, subject to the client's prompt provision
of required materials and approvals. Delays caused by the client may impact timelines and will not be
TechDay's responsibility.
Fees, Payments, and cancellation
TechDay offers project-based and retainer-based pricing models. Specific payment terms will be outlined in
the quotation.
Quoted rates are valid for 30 days from the proposal date and are subject to variation thereafter.
All prices exclude Sales tax, levies, VAT & GST unless otherwise stated.
Services can be cancelled up until 30 calendar days before the services start. After this date, clients will
be liable for full payment.
We reserve the right to re-invoice completed service at the most appropriate rate card rate when the client
does not fulfil the committed booking within the contract period.
Late payments will incur a 5% penalty per month. Persistent non-payment may result in suspension of services
and collection measures.
TechDay reserves the right to publish a notice of unpaid debts in its publications for any overdue invoices.
TechDay will not be liable for any loss or damage sustained by the client relating to the publishing of this
notice/s.
All costs incurred by TechDay in securing payment of overdue invoices will be borne by the debtor. This
includes but is not limited to any debt collecting agency fees, legal expenses and / or court costs
incurred.
Liability and Warranties
TechDay does not guarantee specific outcomes or metrics (e.g., traffic, engagement) unless explicitly stated
in the service agreement. Metrics will be measured using TechDay-approved systems.
The Client indemnifies TechDay against claims, costs, or damages arising from the use or publication of
content provided, including defamation, copyright or trademark infringements.
TechDay's total liability is limited to the amount paid by the Client for the specific service giving rise
to the claim.
Confidentiality and Data Use
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of
the relationship, except as required by law or with prior written consent.
TechDay may use anonymised Client campaign data for internal performance monitoring, service improvement,
and the marketing of our services.
Dispute Resolution
Disputes will be resolved through mediation before pursuing legal action. If mediation fails, the dispute
will be resolved under the laws of the jurisdiction specified in the service agreement.
Accessing and updating your information
In accordance with your local privacy laws, you have the right to access and correct your personal
information. For more information on how to do this, please contact us here.